Terms of Service

These terms are a contract between you and the operator of PoemBridge. Please read them before creating an account or buying a subscription.

1. The service

PoemBridge provides a bilingual library of classical Chinese poetry with English translations, audio readings, cultural notes, line-by-line study material, favourites and recitation practice. The library and its features may change as we improve the service. We aim for high availability but do not guarantee uninterrupted access.

2. Accounts

• You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account.
• One person may hold one account. Do not share, transfer or sell accounts.
• You may delete your account at any time; see the Privacy Policy for what happens to your data.
• We may suspend or terminate accounts used in breach of these terms, with notice where practicable. If we terminate without cause, you may request a pro-rata refund of a current paid subscription.

3. Subscriptions, prices and automatic renewal

Some features may require a paid plan. Current plans and prices are shown on the Pricing page and at checkout, in USD and/or EUR as displayed. Prices include applicable VAT or sales tax where our payment provider is required to collect it; the final amount is shown before you confirm payment.

• Merchant of Record. Payments are processed by a third-party Merchant of Record ("MoR"), which is the legal seller of the subscription, collects payment and tax, issues invoices and handles refunds. Your payment contract for that order is with the MoR and is governed by its buyer terms, in addition to these service terms.
• Automatic renewal. Subscriptions renew automatically at the end of each term unless cancelled. We will send a reminder before renewal where the law requires. You can cancel at any time from your account or by contacting us; cancellation stops future charges and access continues until the end of the paid term.
• Price changes. We may change prices with at least 30 days' notice; changes apply from the next renewal, never mid-term.
• Entitlement. Access is granted only after the MoR confirms payment. A browser "success" page alone does not unlock a plan.

4. Digital content and your EU/UK right of withdrawal

Our subscriptions are digital content supplied immediately online. If you are a consumer in the EU/EEA or UK, you normally have a 14-day right to withdraw from a distance purchase. Because access begins immediately, we ask you at checkout to expressly consent to immediate performance and acknowledge that you lose the withdrawal right once delivery begins (EU Consumer Rights Directive Art. 16(m) / UK CCRs reg. 37). If you do not give that consent, the 14-day period applies. This does not affect your statutory rights regarding faulty or misdescribed digital content.

Full details, including how to request a refund, are in our Refund & Cancellation Policy.

5. Acceptable use

Do not misuse the service: no automated scraping at scale, no attempts to bypass access controls, no abuse of verification codes or password resets, no injection of malicious data, and no interference with other users. You may quote short excerpts of our material for personal study, teaching or review with attribution; you may not commercially redistribute our translations, annotations or compilations, or use them to train competing products, without written permission.

6. Intellectual property & AI-assisted content

The original classical Chinese poems are in the public domain. English translations, annotations, study notes and the compilation are original works created for PoemBridge and are protected by copyright. Parts of the explanatory material were produced with AI assistance and reviewed and edited by our team; we do not represent it as scholarly authority and encourage readers to consult primary sources for academic use.

7. Disclaimer and limitation of liability

The service is provided "as is" for learning and cultural appreciation. We do not warrant that every translation or note is error-free. To the maximum extent permitted by law, we are not liable for indirect or consequential loss, and our aggregate liability for any claim is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud, death or personal injury caused by negligence, or your mandatory consumer rights.

8. Governing law and disputes

These terms are governed by the law stated in the operator details on the About page. If you are a consumer in the EU/EEA or UK, you keep the protection of the mandatory laws of your country of residence and may bring proceedings there. We encourage you to contact us first so we can try to resolve any issue informally. Where available, you may use the EU Online Dispute Resolution platform.

9. Contact

Questions about these terms: 1634185520@qq.com, or see About & Contact.